Tool Kit

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Health Literacy Tool Kit

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Meta Sites (tools, resources and reports)

Health Literacy and Cultural Competence: HHS Resource Links AHRQ

Health Literacy Improvement U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion

Health Literacy Links Literacy Assistance Center


Introduction to Health Literacy

America's Health Literacy: Why We Need Accessible Health Information A collaboration of the U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion, the Centers for Disease Control, and AHRQ

Health Literacy Video American College of Physicians Foundation

National Action Plan to Improve Health Literacy U.S. Department of Health and Human Services


Resources for Providers/Health Professionals

Ask Me 3 National Patient Safety Foundation

AHRQ Tools for Addressing Health Literacy Video of Cindy Brach MPP, Agency for Health Care Research and Quality, discussing tools that can help patients increase their health literacy skills and clinicians decrease health literacy demands.

Health Information Literacy: Resources for Health and Information Professionals Medical Library Association

Health Literacy and Patient Safety: Help patients understand: Manual for Clinicians, 2nd ed. 2007 American Medical Association

Note: entire kit costs $35 each

Health Literacy for Public Health Professionals CDC -An online course that introduces participants to the fundamentals of health literacy and demonstrate the importance of health literacy within public health practice. Registration page (CE credits available for physicians, nurses, and others) Course page

Health Literacy Kit American Medical Association Note: The health literacy toolkit has recently been re-approved to provide continuing medical education (CME) credit for physicians through May 2012. Designed as self-study CME activities, physicians can earn a maximum of 2.5 AMA PRA Category 1 Credits™ for each activity CME information for the health literacy toolkit

Health Literacy Training University of Arizona Department of Family and Community Medicine

Improving Patient-Provider Communication Video Joint Commission

Promoting Health Literacy Through Storytelling The Online Journal of Issues in Nursing Vol. 14, No. 3, Manuscript 6

Unified Health Communication: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency U.S. Department of Health and Human Services, Health Resources and Services Administration -Free, on-line, go-at-your-own-pace training to help health care professionals improve patient-provider communication

Unified Health Communications 101 (Course ID 1010510). This course offers for continuing education credits -- CEU/CE,CHES,CME,CNE
Unified Health Communications 100 (Course ID 1010508). This course does not offer continuing education credits
To register, go to Train.org and choose your course. (Note: The content is the same in both courses. Course 101 provides continuing education units and requires completion of the pre and post test assessments.)

Uninformed Consent American Medical Association Video about consent forms


Resources for Health Organizations

Accessible Health Information Technology (IT) for Populations with Limited Literacy -A Guide for Developers and Purchasers of Health IT AHRQ

Accurate, Accessible and Actionable Health Information for All CDC - information and tools to improve health literacy for all organizations that interact and communicate with people about health.

Advancing Effective Communication, Cultural Competence, and Patient and Family-Centered Care: A Roadmap for Hospitals The Joint Commission

CAHPS Cultural Competence Item Set AHRQ -Items designed to capture the cultural competence of health care providers from the patient’s perspective.

Health Literacy: A Toolkit for Communicators America’s Health Insurance Plans -For use by professionals charged with developing health literacy programs and plain language initiatives

The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Healthcare Facility Literacy-Friendly National Center for the Study of Adult Learning and Literacy

Health Literacy Practices in Primary Care Settings: Examples from the Field, January 11, 2008 Volume 81. The Commonwealth Fund Report offers 12 recommendations for clinicians, facilities, and researchers

Health Literacy Tools for Use in Pharmacies AHRQ"

Health Literacy Universal Precautions Toolkit University of North Carolina at Chapel Hill for AHRQ

Toolkit designed to help adult and pediatric practices ensure that systems are in place to promote better understanding by all patients.

Professional development framework and sample lesson plans Literacy Assistance Center

What Did the Doctor Say?: Improving Health Literacy to Protect Patient Safety Joint Commission


Developing Easy-to-Read/ Print Materials for Patients

Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion -A research-based how-to guide for creating health Web sites.

PlainLanguage.govPlain Language Action and Information Network


Literacy Assessment and Aid - Tools

Literary Assessment Tools University of North Carolina at Chapel Hill

The Newest Vital Sign Pfizer Description and Order Form (available to medical and public health providers and researchers at no cost. The REALM sample kit, instruction manual, laminated patient word lists and scoring sheets are available for purchase from Terry C. Davis, PhD (LSU Medical Center, 1501 Kings Highway, Shreveport, LA 71130-3932, tdavis1@lsuhsc.edu)

SMOG measures readability of pasted text by grade level.

Visual Medication Schedule Machtinger & Schillinger for UCSF - Research findings are reported in the October 2007 issue of the Joint Commission Journal on Quality and Patient Safety.


Health Literacy Articles/Podcasts

Health Literacy Out Loud: Podcast Interviews with Those in the Know about Health Literacy Health Literacy Consulting

Taking Medical Jargon Out of Doctor Visits Wall Street Journal July 6, 2010

Twitter Me This: How Can We Improve Health Literacy? CDC Health Out Loud Blog October 21, 2010


Health Literacy Research

Health Literacy Interventions and Outcomes: An Updated Systematic Review AHRQ

Health Literacy on Wheels Center for Health and Risk Communication

Innovations in Health Literacy: Workshop Summary 2011 Institute of Medicine

Personal tools